What is your shipping policy?
I endeavour to ship framed original paintings within 1-3 days but if you live in the UK you can also specify a particular day that you would like the painting to arrive. For larger paintings this may not be possible, I may have to give you a two or three day window in which it may be delivered. Overseas orders will take longer to organise and there will be an extra cost*.
UK shipping is included in the price you paid, *overseas orders will need to have delivery added to the price of the painting so if in doubt about cost please contact me before ordering and I will give you a quote as soon as possible.
Commissions for fine art will take 1-2 months or longer if very large. We will discuss what is possible and what your needs are before I go ahead with your commission. Please use the GET IN TOUCH form to contact me with your initial thoughts.
Pet portraits can take from between 1 to 2 weeks depending on how quickly suitable photos are supplied, do contact me that is something you are interested in. You can view examples of pet commissions here in my older Etsy shop called Ink Paint Paper. This is where you can also find older paintings and some of my wrapping paper and cards that will be discontinued in early 2020.
All orders delivered to the UK are sent by a signed for and tracked service, in some cases I may be able to hand deliver your painting!
All original paintings will be sent via a tracked International shipping service and I will need to charge for this per painting.
Are you environmentally friendly?
Wherever possible. I use acid free paper and FSC approved paper and wood stock from sustainable sources. I still use cello bags for prints and any available cards, primarily for protection from the elements. I have investigated biodegradeable cellophane bags but have discovered that if these get damp they start to deteriorate (thereby spoiling contents) and in fact a specific temperature and method of recycling is needed to break these down. All paper in the office is recycled if possible and cardboard reused.
Where mount board is used to back or mount my prints and artworks it is acid free to last a lifetime and will not contaminate the archive quality paper I use.
How do I order wholesale?
I do not currently have a wholesale range.
Can I reproduce images from your website?
In some circumstances. Please ask first. Sharing with attribution to Pinterest is fine. Reproduction of any image for sale or to encourage your own sales or plagiarism is not. Always credit an artist if showing their work on social media - ideally checking it’s ok first.
Any other questions?
Please email firstname.lastname@example.org and I will reply as soon as I can - thank you.